Serve as the primary point of contact for the office, managing incoming calls, emails, client inquiries, and appointment scheduling while ensuring a high level of customer service. Coordinate and prioritize incoming job requests, utilizing QuickBooks to schedule work efficiently and support daily operations. Maintain professional communication with clients through follow-up outreach, status updates, and customer check-ins, while addressing concerns and escalating issues when necessary to ensure client satisfaction.
Oversee the day-to-day administration of a busy office supporting a team of eight employees. Manage office operations, including ordering supplies, maintaining records, and providing administrative support to keep workflows running smoothly. Foster a team-oriented environment through a proactive, take-charge approach and strong organizational skills. Utilize Microsoft Office, including Word and Excel, to prepare documents, track information, and support business activities while consistently demonstrating a positive attitude and commitment to operational excellence.
Bilingual Spanish/English
$22/hr pay
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.